Advanced Guest Interaction -Online Family Registration

Family registration is important for family entertainment centers. Our advanced family registration feature can make your family entertainment business more family-friendly regarding families with adults and children. We have different options in terms of guest registrations, customer flow, and customer experience- either online or offline; with different devices (Kiosk, PC, tablet, and smartphones) possible. We have been working lately on Family Registrations & Family cards feature so that the clients are now able to collect their family points and credits, which are valid for the whole family.

Our registration system allows the clients to register as a family and sign the waivers for both adults and children in a few simple steps. This feature is already available on all versions in our FAST Kiosk Module. From version 6.21.05.09, this feature is also available in our online registration tool, which means your guests can register and check in at home in advance. Therefore, your guests are able to book their tickets and products online, and then also register the whole family after the online booking process on your website.

Online family registration feature

As it works on the FAST Kiosk system, it is possible to configure the family registration feature in the new online kiosk system. An adult can register himself/herself first, and afterward, he/she can register his/her children or minors in one single registration together (See the screenshot below, simply click the PLUS button, and minors are able to be registered with the adults). The adult will sign the waiver for the minors and be linked to the same family. Therefore, the deposits and credits are shared with the whole family for everyone as well.

 

So simple as that!

 

 

Do you want to configure it? Follow this tutorial.

If you don’t have our latest stable version, send an email to support@sms-timing.com or support@bmileisure.com and we will schedule an update.

SMS-Timing and BMI Leisure are brands of B&MI NV. We offer an all-in-one reliable software suite, covering all aspects of your karting & entertainment business, including strategic advising, and marketing. We help you deliver fun, relaxing, and entertaining experiences to your visitors that will keep them coming back for more!

Our system includes a comprehensive POS system, CRM management, online booking & website shop for family entertainment centers all over the globe.

More information?

Check out our website: BMI Leisure and SMS-Timing

Need more help with this feature? Click here:  24/7 Support service

Check out other updated features here: devblogs 

Remember also to check our Marketing blogs for some inspiration! 

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