Our dedicated development team is working for better features and advanced functionalities to ensure our software stays on the front edge.
Our promise: We never Settle.
Pre-Defined Bookings, Events and offer templates
With the increasing volume of clients at your venue, it is crucial to have a quick and simple sales flow that will streamline your daily
Passes
Daily Pass, Seasonal Pass, short terms Pass, discounted Pass, Business Pass, multi-uses Pass,…, all kind of passes you need for your center are finally here!
Advanced Waiver Management
Waiver is one the crucial part of the operations as it’s very important that clients sign it before the activities for them and for their
Self client profile update & Minor waiver
Our current registration system allows to create single profile and sign waiver for all kids, but also family accounts, teams etc. All options are available
Creating an Invoice from a bill
Our latest version contains very important features and improvements regarding the Fast Office Module. One of them is for sure the feature that enables creating
Compensations for Stock Management
For an entertainment center, it is very important to keep track of all discounts, free sales and understand the reason behind it. From our version
Staff Management Update: Login with Staff Member Card
As you know or you might know, staff members at your center can use different ways they prefer to log into our system. Each of
BMI’s online payments terms
Online payment terms and conditions (“Terms”) are legally obligatory worldwide and also vary by geography. In order to better serve family entertainment centers (FECs)/karting centers
BMI Mobile App: E-Wallet Feature
BMI Mobile App for your center is evolving over time. In order to improve the guest experience and make it easy to let your guests
Advanced Marketing: Send & Receive Digital Vouchers as PDFs
Digital vouchers and gift cards are growing in popularity: The latest consumer data reveals that in 2020, 71% of consumers used digital coupons, 51% of
Handle Sessions and reservation changes Easily
When you need to handle a lot of reservations and clients, when the center is crowded and you need to adapt things easier, here we
BMI F&B Solution: Tips & Gratuities
Tips and gratuities are an important aspect of the foodservice industry. Yet many FEC restaurants and bars have been slow to optimize either, to their
Configure payment methods per device
Starting from version 6.21.09.17, you can configure the available payment methods per device. Let’s say that you only have 1 POS with a credit card
Advanced Marketing: Website plugins
Regarding digital marketing, many people may not know that we offer plenty of website plugins. These plugins are easy to implement on your website and
Advanced Staff Management: Task Assignment For Seamless Operation
Task assignment is part of staff management in our Booking Software. There are always many tasks to be done during daily operation at your karting
Pay part of a tab
Starting from version 6.21.07.28 you can pay a part of a bill on tab instead of the whole tab. This might be handy when a
Deep Links for Online Booking
Deep links are the simple way to promote your activities and products digitally online and redirect your guest for more sales. Your online booking platform
Advanced Website Widget: Highlight your promotion online
Our software has powerful tools to enrich your website to make it more attractive for clients that they can check their scores, check the calendar
Advanced Online booking: Upselling, Cross-selling and Flexible Combo’s
Do you know how powerful our online booking is? It is very flexible for you to upsell/cross-sell tickets and products online. Moreover, your guests can
New Release: Firebird 4 switch
Our backing database has matured again. Live replication, native time zone support, and many other features will define our product for the future. You can
Advanced Guest Interaction- New Mobile-Friendly Online Booking
Guests are booking tickets and products online every day and many of them are used to use their smartphones to do online shopping at their
HTTP Cookie Policy in Online Booking
HTTP cookies, so-called web cookies, internet cookies, or browser cookies, are small blocks of data created by a web server while a user is browsing
Advanced Guest Interaction-Waiver with handwriting signature
We are always working to improve our guest interaction. Our Advanced Waiver System can simplify your operation by one registration applying to all activities and
Advanced Guest Interaction -Online Family Registration
Family registration is important for family entertainment centers. Our advanced family registration feature can make your family entertainment business more family-friendly regarding families with adults
Advanced Online Booking Payments: configuration per product
Our online booking system offers different payment options and allows you to customize the setup based on your local government regulations or your internal needs.
Advanced Guest Interaction- Customizable online registration
We released a new online kiosk in version FAST 6.21.04.19. The new online kiosk is the new online registration system designed to be more flexible
Automatic invoice in online booking
From our latest stable version (6.21.04.19) clients are able to request invoices themselves in online booking. There is no need to spend time sending it
Online booking details on hover in the Booking overview
From version 6.21.04.19 on FAST Booking, you can see the reservation details by hovering upon the reservation time slot. The information that will show up
Add Booking Schedule to your own Calendar
From version 6.21.04.19 clients are able to save the reservation schedule in their calendar automatically. When an online booking is made, there is an option
Online Booking: sell physical gift cards
Online Booking Starting from version 6.21.03.08, you can sell physical gift cards from your online booking. When pressing ‘Buy now’, a pop-up will open where
Online Booking: Customized Header and Footer
Introduction Sometimes you would like to share a general message or extra T&Cs, safety agreements, and other additional information with your end users when they
Mobile app: Digital receipts and reservation details
With our latest feature update, it is now possible to see the details of each and every one of your purchases, right at the top
Shorten names & custom buttons in the Booking
Sometimes when you want to add many comments and hints on the products, you put on the names of the button and it shows up
Cleaning up profiles and merging members
Functionality is currently only available for customers who aren’t linked to other customers through the cluster. Merging duplicated accounts Fast software allows you to
E-gift cards in online booking
Starting from version 6.20.11.02, e-gift cards are available in our online booking. We will then automatically email the gift card to the recipient. In the
Ports to allow through your firewall
Most often we encounter situations where applications don’t start or some SMS-Timing services don’t due to firewall restrictions and we always get the question
Export vouchers with a configurable template
Starting from version 6.20.10.05, you can export vouchers from our software with a configurable template. It will look like this: How to configure your vouchers
Queries to help tracing issues in the software
There is a set of default queries inside the database, accessible through the configurator – reports – queries to help to trace anomalies in the
Apply payment policy in reservations
Starting from version 6.20.10.26, you can apply payment policies in reservations. In the booking system: Settings => Products => Payment Policies, you can create new
Merging profiles: Empty e-mail and hide permanently
Merging profiles: Starting from version 6.20.10.5 two new options are added to the mass merge screen. Empty email will remove the email address from all the
Pop-up style of terms and conditions for Smart Kiosk
Starting from version 2020-10-05 a few new controls will be available for the Smart Kiosk. To reduce steps in the registration process is possible to
Downpayment process in your offers
As many of you know we are able to accept the downpayment for an event through our web portal. In this tutorial, we will show
Customize menu and dashboard of mobile app
Since version 6.20.08.03 you can configure the visibility of some menu and dashboard items in your mobile app. To do so you need to go
Sorting and filtering deposits summary
More and more people are using different kinds of credits, points, power-ups, deposits, achievements, career points, … If you have many of these different kinds
Kiosk new setting: Force a single profile per e-mail/phone/…
Starting from version 6.20.08.03 there is a new setting that changes the behavior of the lookup controls in the (smart)kiosk. This new setting allows you
COVID-19 – Visitors registration and reporting
Introduction In some countries (check your local regulations), activity centers are obligated by law to register their client’s personal information. They need to have the
Copy karts from previous session
Starting from version 6.20.07.02, there is a new feature called “Copy karts from last session”. There is a button to automatically copy the kart numbers
Merging profiles “Remove from merge” and “switch to good”
Merging profiles is a very useful and demanding feature from our clients. Thanks to the feedback of our user base on our previous article we
Book adults & kids with just 1 product
Introduction Do you allow kids & adults to go into the same session? From now on you can let them book with just 1 product!
Group Staff into Teams for Power BI
It is possible to group staff into different teams in order to manage their performance easily in Power BI. Coming from version 6.20.06.01 The fast
UI improvements-Spring 2020 Cleanup
Spring would not be spring if we didn’t use to do some clean-up in the closets. Our user experience department has introduced a few new
Date and time functions- development blog
Nerd alert, not for all audiences We have reworked all the date, time, and related functions inside the database to make use of the
COVID-19 Best Practices & Checklist
We want to support our clients in the reopening of their business. After the COVID-19 pandemic, many of them will need to adjust the way
Time traveling for Power BI
Spoiler alert: Nerd-article The SMS-Timing software is more and more used as a single tool to run an entire business or family entertainment center. Also
Working day opening hours: Financial versus working day
It is in our business common to have a working day from 10am until 4am. Our software supported that nicely with the setting ‘OPENING HOURS’,
Gamification features: Power-ups, boosts, extra-lives, …
Starting from version 6200504, we improved our gamification features, and a new type of virtual currency is introduced: Power-ups, boosts, nitros, bombs, … No matter
Advanced Guest Interaction- Member card in Smart Kiosk
Memerbcard can be both scanned or entered manually in our Smart Kiosk now. A new control is available for the smart kiosk that allows customers
Supplements products added for each participant
Starting from the version of April 4th, 2020 you’ll be able to give supplements as compulsory products to each and every driver at once in
Translate states to readable names
When extending the software with custom queries or reports, it is sometimes needed to translate values in the database to readable states. Nerd alert, not
New waiver validation mode
Currently, in Fast software we had only one strict way of waiver validation. If the customer didn’t sign it, then whole his account will be
Advanced/Automatic Grand Prix System
Starting from version 6.20.04.06, we have a completely new advanced and automatic Grand Prix system. You can now automatically split bigger groups over multiple sessions,
Reservations overview: default setting for activities
Starting from version 6.20.04.06 you can configure the default activities on the reservations overview of the booking system. Hide Empty: Hides all activities that have
Templates for Reservation, Task and Invoice
Starting from version 6.20.04.13, a system of templates will be available in the software. This will allow you to predefine reservations, tasks, and invoices. You
Advanced Operation- Human readable periods of time
Configuring periods of time seems to be one of the hardest operations in our software. What will it be, how does this setting affect that
Overbooking notification in the Booking
Starting from version 6.20.03.10, you can overbook from the Booking if the ‘Reservation Mode’ of your resource is set to ‘Overbooking’. Whenever you try to
Manual discounts in Booking
Starting from version 5.19.11.5, you can easily give a discount for some or all products/persons in a bill. In the payment screen of our booking
Advanced Group Functionality- Users shared between centers
Multi-center businesses can have users, shared between family entertainment centers. In case if one staff member works in a few or switched to other centers,
New template for login email
We have improved the template for our default login email. It looks better on desktop and mobile devices. Colors depend on the settings for the
New De Haardt Black Box Timing
With the opening of the new Andretti centers in Dallas and Houston, we had the pleasure to play around with the latest hardware provided by
Advanced Integration- USA Payment processors
With our growing market share in the USA, we understand that our POS needs to become more accessible to the US market. One of
Performance and settings
To keep our database nice and tidy, following helper methods are added Increase performance during batch operations SYS_CTX_UPDATE allows you to change the state of
Helper for calculating periods for queries and tasks
To prevent all kinds of different calculations I’ve made a method inside the database that can be used inside custom queries. SYS_DATES_TO_PERIOD(IN_FROM D_DATE, IN_TO D_DATE,
Add PersonalRaceOverview as attachment to race result email
Starting from version 6.20.01.24, we can add the PersonalRaceOverview as an attachment to the race result email so you don’t need to print 1 paper
Advanced Operation- Transactional Stock Management
In the upcoming version 6.20.03.09 the stock management back-end is completely rewritten. The engine is switched to a transactional engine. The new engine stores each
Executing queries in the mobile assistant
From version 6.20.01.24 there is a new section in Mobile Assistant called “Queries”. With that, you can execute the queries and download the results or
Gift cards, E-Vouchers and partner or independent resellers
In version 6.20.03.09 there is full support for all kinds of vouchers, giftcards and coupons. All our platforms (Cash-register, smart-kiosk and online sales) support following
Daily close reservations
Starting from version 6.20.02.11 a daily closure of the reservations is possible. The goal of this screen is to assist the trackmanager in closing all
Family accounts
From now on, our kiosk software supports family accounts, so the process of registering a family is improved, and customers can accumulate their loyalty points
Firebird 3.0.5 subrelease
As backing database we upgraded to the latest version of Firebird. You can find more about this upgrade at https://www.firebirdsql.org/file/documentation/release_notes/html/en/3_0/rnfb30-general.html#rnfb30-general-v305 Firebird.exeDistribution for customers and build
Inter message delay on TCP Transport
From today’s version (6-2-2020) you will be able to add a delay on Messages sent over TCP Transport. In some cases the software can send
Mylaps X2 server connection behavior fix
In case our software is trying to connect the 1st time to a Mylaps X2 server, and it failed, the software was not reconnecting to
Advanced user queries
The fast software already supports custom queries since the very beginning. Although this allowed us to greatly extend the functionality of the ecosystem, it was
Event subscription for returning customers
Since the version 6.20.01.24 our Event subscription module has a login functionality. It will help returning customers to quickly sign up for the event: Login
Sales Insights in Mobile Assistant
From the version 6.20.01.24 there is a new section in Mobile Assistant called “Sales Insights”. It shows in real time amount of products that were
Event Ticket Scanning
Since the version 6.20.01.24 there is a new exciting feature in the Mobile Assistant app. It allows you to check in people using any kind
Performance increase in booking screen
More and more customers have activities that allow them to subscribe hundreds and hundreds of participants in the same session. The existing software took sometimes
Birthday gifts for clients with any of specified memberships
From version 6.20.01.24 it is possible to limit automatic birthday gifts (like voucher for free race) to clients that have any of specified memberships.
Extended campaign duplicates filtering
Now messages recognized as duplicates even if they sent in different calendar days.
Hide sensitive totals
On many screens: (payments, bills, tabs, stock) “totals” are availble. In case it is preferred not to show these totals, you can disable them with
Advanced clock in and out
Starting from version 6.20.01.24, we made some big improvements on the existing clock in and out system. You can now clock in and out from
Multitrigger support in Kiosk
Since many years the Kiosk and the Smart Kiosk allow you to program the flow depending on values being entered during the Survey. Starting from
Products with multiple races in Smart kiosk
This feature opens possibility to sell combo products which contains multiple races in Smart kiosk. Now you can sell combo products with 2,3,4,… races and
Change consumption date of bills on invoice
Starting from version 5.19.10.23, you can change the consumption date (when it’s shown on the cash report) of bills on an invoice. For example if
Void multiple bill lines at once
Starting from version 6.20.01.24, you can void multiple bill lines at once. Just select them with CTRL or SHIFT and press the Void button on
Ask Feedback in Kiosk
Starting from version 6.20.01.24, you can ask feedback to visitors in the Kiosk. All this information is gathered in a nice report to give you
Integration with Embed, Intercard and Sacoa
Starting from version 6.20.01.24, we’re fully integrated with the Embed (https://www.embedcard.com) cashless card system, meaning you can recharge your cards from our POS, check and
Country sensitive formatting of addresses
Starting of version 6.20.01.24 both database and client format street and city depending on the country. Country sensitive formatting is also supported for custom databasequeries
Reason of discount
Not really the hottest feature, but starting from version 6.20.01.20 the software and the database will show you the reason of the discount. This can
Day templates and schedules
With all the added platforms to the eco-system it became very hard to manage all different opening hours. When will I allow booking at the
How to subscribe to our blog
Through this medium the development team will inform you of all the latest features and major changes in our software. The goal is not to
Electric endurance race / Formula E / Le Mans mode
Did you know since a few versions ago to manage endurance races with electric karts. Due to the reduced autonomy only few tracks organize endurance
Translations updater
Less impressive, but very important for us. New helper tool to update translations for the online platforms without requiring us to perform an upgrade. This
Close day / End of day / Z-Report
Although it is known under many names, it all comes down to the same. Closure of a terminal or staff member after a full day
Voiding with TSYS terminals
Starting from version 5.19.12.03 void functionality is fully implemented in the TSYS Genius integration. All devices that are supported by the Genius platform will enjoy
Merging member profiles
In version 5.19.12.03 it is possible to manually merge member profiles with an intuitive interface. Select the members inside the member’s screen, the last one
Printing multiple sales tickets from Payments screen
Starting from version 5.19.10.23, cashiers can print multiple sales tickets from Payments screen (e.g. print all sales tickets for one person or between hours) To
Link yourself to a reservation from the Kiosk
Starting from version 5.19.12.03, customers can now link themselves in the Kiosk to an existing reservation. There are 2 new components The first one will
Ask what to do when you open an already invoiced reservation.
When you click a reservation that is already paid, since version 5.19.12.01 the software will ask you what action you would like to perform. By
Restyled invoices
Also the invoicing module has undergone a clear restyling. Important fields are now easy accessible. Important data is highlighted so you can’t miss it anymore.
Restyled offers
Starting from version 5191201 the software will have a much brighter look. The goal is to remove all clutter from the screen and assist you
Day price can start negative
If you have a product that is in fact a discount and you’re solving this with a day or variable price, you can have it
Consumption based achievements can be specific per products
It is now possible to calculate personal achievements based on his/her consumption separately per products groups or exclude specific products from counting. For example, loyalty
Vouchers for partners, travel agencies and third party resellers
Now it is possible to generate pack of vouchers for distribution by the partner company. Then you can have statistic per partner how many people
New live timing for your website
This live timing is made as a website. This means you can show it in your website, but also on smartphones, smart tv’s.
Usage of packages in database to increase modularisation
The database now supports packages. This allows us to keep modules better separated. Especially when we make third party integrations. The first example is the
Clear logging when user queries fail
It is sometimes hard to find out what user query has failed in Raygun and what parameters where involved. Starting from version 5191023 this is
New TV overlay scene for streaming video
We’ve implemented a new small tv scene that can be used as overlay for video streaming from cameras on the track during endurance races. Check
Register for all tracks in group from mobile app at once
Client can open any track from the group in the mobile app and register. He will be able to login at all the tracks from
Voucher cost management
Now all vouchers will have calculated cost for the accounting at the moment you sell them. It will be available from the version 5.19.12.01. This
Digitize Race Rules
Starting from version 5191111 you can define, use and reuse your set of race rules for endurance races. Depending on these settings the endurance module