Support

Manuals

15

• How to fix EPSON ticket printer cut off on A4
• How to script your SMS-Timing modules.
• Power BI explanation
• Configure the Mylapse AMB network settings
• Start a service from the service host
• How to Show a video on the TV
• Mylaps Tranx3 decoder
• Mylaps transponder installation
• TV Manual
• Online Booking Manual
• Garage Manual
• Configurator Manual
• Timing - Endurance Manual
• Timing Manual
• Booking Manual
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Booking

66

• Configure Passes
• Configure Staff Card
• Setup Waiver management
• How to fix EPSON ticket printer cut off on A4
• Add a PDF voucher in the attachment of an email
• Move a session to another time
• How to configure gratuity percentage
• Allergens for Kitchen products
• Comments on Tickets and Receipts
• Sichere Kasse - TSE und GOBD Update 2021
• Handle an online reservation (book participants into the session)
• Setup Endurance Race
• Configure custom checkboxes for reservations
• How To Reprint Tickets
• Product Filters and how to use them
• How to create a discount code:
• How to pre-register people through Event Subscription
• Retrieve deleted reservation
• How to update tax
• Change Product Price
• Cash drawer not opening:
• Set up authorize.net as an online payment facilitator.
• How to create an online downpayment request?
• Automatic cancellation of pending reservation.
• How to confirgure opening hours in webcalendar
• How to configure a simple stock count
• Change duration of default created blocks (sessions)
• How to link a person to a reservation
• How to change my offer/invoice template
• How to convert an Offer to Invoice
• How to create a supplementary page
• How to process split payments
• How to link a barcode to a product
• How to configure discounts based on the product group
• How to setup a resource/resource group to show on the left side of the booking screen (sales screen)
• How to add more membership(License) types
• How to create a combo product
• How to manage groups in a reservation
• How to import participants into a reservation
• How to create an invoice
• Ticket number per device
• How to setup the signaturepad
• How to create a product to sell a voucher/giftcard
• How to create a voucher
• How to redeem vouchers at the POS
• How to configure upselling products/supplements
• How to filter all reservations without linked bills
• How to merge customer profiles
• How to configure/ask a day price
• How to create and send an offer in fast office
• How to resend confirmation emails in a reservation
• How to link an image to a product
• How to link a color to a product
• How to import teams
• How to move a reservation to another day
• How to configure discounts.
• How to change reservation validity date
• Create a loyalty plan
• Creating deposit types
• How to delete/anonymize a client
• How to add a new payment method
• Day planner and Calendars
• Create a New Tax
• How To Add A Product To A Page
• Create a Product Group
• Create a Simple Product
Show all articles ( 63 ) Collapse Articles

FAQs

22

• How to fix EPSON ticket printer cut off on A4
• How to restart Automail:
• How to use mobile membership instead member cards:
• How to delete all best scores through Database:
• How to add a holiday to your Karting schedule:
• How to restart Firebird:
• How to set a static IP address
• Firebird version not supported when starting app:
• Change opening hours in Mobile app dashboard
• How to process split payments
• I have no connection to database, what can I do?
• How to control races with Mobile assistant
• How to login to mobile assistant:
• Add Sponsor Images To Show on TV Screen
• How To Create a Playlist For TV
• How To Create New TV Show With Playlist
• My QR scanner is not working
• How to configure upselling products/supplements
• How to resize a screen
• How to move TV application to another screen
• How to change to fullscreen
• Create a Simple Product
Show all articles ( 19 ) Collapse Articles

Timing

31

• Switching tracks (with positioning) in timing application
• How to add/change scoregroups
• Setup Endurance Race
• Sewio transponder configuration
• How to set manual/static ip on mylaps decoder
• Setting IP address Manually for the AMB Mylaps TranX:
• Give bonus or a penalty to a participant
• How to install Fake positioning on a TV:
• How to delete all best scores through Database:
• How to configure Jackpot Time
• Set the number of printout for race results:
• How to configure a race on the Timing:
• How to run a ping test of the server
• Timing layout settings
• How to change the scoregroup of a client
• Configure the Mylapse AMB network settings
• How to use the Timing Simulation
• Creating a product with an entry type (bookable product)
• How to delete best times/wrong laptimes
• How to troubleshoot "No Passings" for the Race Timing System
• How to create a new vehicle
• How to change/add a transponder
• How to change gokart during a race
• How to add / delete a score group
• How to automatically assign scores to a scoregroup based on age and/or gender
• How to move the start of a session in the passings tab
• How to manage a manual Grand Prix
• How to show or hide columns in the Timing grid view
• How to move participants to another session
• How to mark a gokart as inactive or broken
• How to hide a scoregroup in Online Modules
Show all articles ( 28 ) Collapse Articles

Online Booking

33

• Create a (modifier) Flexible combo product
• Add a new payment provider
• Activate the online booking invoice
• Facebook Pixel change- Domain Verification
• How to configure custom online booking footer
• How to configure online booking general header
• Handle an online reservation (book participants into the session)
• Configure a Family Package
• Turn on/off online booking easily:
• How to increase user rights to see sales history:
• How to change registration mode for online booking
• Change the order of Online Booking pages/categories
• How to find online booking links
• Book adults & kids with just 1 product
• Online booking resource settings
• Set up authorize.net as an online payment facilitator.
• How to create an online downpayment request?
• How to automate the down payment process in your offers.
• How to update your company logo
• How to change session duration and duration interval:
• Configure bookable products within a specific period
• How to split adults/children bookings in Online Booking
• How to block a certain time period/deactivate Online Booking
• Setup product bookable only on certain times
• Setup products bookable only on certain days
• Exclusive reservation in online booking
• Advanced setting for online products
• How to configure online booking pages and products
• How to change Online Booking opening hours
• Online Booking survey
• How to change the Online Booking background
• How to change your Online Booking style
• How to add a new payment method
Show all articles ( 30 ) Collapse Articles

Kiosk

13

• Setup Waiver management
• Configure Clock-in/out survey
• Add a Signature Pad on the FAST kiosk
• Setup the new online kiosk
• How to add a welcome video in Kiosk
• How to add a custom question - How did you hear about us
• How to add a new question
• How to create pages in a survey.
• How to change the kiosk style
• How to disable a specific page in the kiosk
• How to configure trigger based pages in the kiosk
• How to create a new survey.
• How to change the order of pages in the kiosk
Show all articles ( 10 ) Collapse Articles

Email Service

13

• Setup Waiver management
• How to use ProjectInfoText in your templates.
• Add a PDF voucher in the attachment of an email
• Activate the online booking invoice
• Schedule a push notifications campaign
• How to restart Automail:
• How to turn off/on automails:
• What email or push notifications are received from a client? (Message History)
• How to see who received or opened an email or a push notification
• How to order an emailing campaign
• How to create and send an offer in fast office
• How to add a parameter
• Where to change automail template
Show all articles ( 10 ) Collapse Articles

Office

17

• How to use ProjectInfoText in your templates.
• Activate the online booking invoice
• Product Filters and how to use them
• How to increase user rights to see sales history:
• How to create an online downpayment request?
• How to automate the down payment process in your offers.
• How to link a person to a reservation
• How to change my offer/invoice template
• How to convert an Offer to Invoice
• How to manage groups in a reservation
• How to import participants into a reservation
• How to create an invoice
• How to filter all reservations without linked bills
• How to create and send an offer in fast office
• How to resend confirmation emails in a reservation
• How to move a reservation to another day
• How to change reservation validity date
Show all articles ( 14 ) Collapse Articles

Online Modules

12

• Configure Online Booking Widget on your website
• How to add Mobile Assistant to your Homescreen
• Setup the new online kiosk
• How to configure online booking general header
• How to pre-register people through Event Subscription
• How to update your company logo
• How to confirgure opening hours in webcalendar
• How to login to mobile assistant:
• How to change start time in Event Subscription
• How to configure upselling products/supplements
• Where to find webmodules links
• How to hide a scoregroup in Online Modules
Show all articles ( 9 ) Collapse Articles

TV

17

• How to install the HDTV software on a new PC
• How to make TV's Day/time dependable
• How to script your SMS-Timing modules.
• How to install a second TV module on a computer:
• How to Show a video on the TV
• How to change the default participant picture?
• Add Sponsor Images To Show on TV Screen
• How To Create a Playlist For TV
• How To Create New TV Show With Playlist
• How to resize a screen
• How to move TV application to another screen
• How to change to fullscreen
• Scoreboard Settings Explanation
• How to create a Pit Display
• How to change the show on a certain TV
• How to add/delete column (scoreboard)
• How To Create a New Scoreboard Show
Show all articles ( 14 ) Collapse Articles

Garage

4

• How to reset my vehicle(s)
• How to create a new vehicle
• How to create a vehicle kind.
• How to change/add a transponder
Show all articles ( 1 ) Collapse Articles

Configurator

87

• Configure Passes
• Variable voucher to sell on-site
• Create Units
• Configure Staff Card
• Setup Waiver management
• How to use ProjectInfoText in your templates.
• How to fix EPSON ticket printer cut off on A4
• Add a PDF voucher in the attachment of an email
• How to configure gratuity percentage
• ZVT Kartenterminals hinzufügen
• Configure Online Booking Widget on your website
• Add a new payment provider
• Setup the new online kiosk
• Automate your modules with Windows task planner.
• How to script your SMS-Timing modules.
• How to add/change scoregroups
• Sewio transponder configuration
• Schedule a push notifications campaign
• Configure custom checkboxes for reservations
• How to add Online Booking in Activity Box
• How to update tax
• How to set combo selection on automatic in online booking
• How to configure kart auto-assignment:
• Book adults & kids with just 1 product
• Cash drawer not opening:
• How to create an online downpayment request?
• How to automate the down payment process in your offers.
• How to update your company logo
• Change opening hours in Mobile app dashboard
• How to confirgure opening hours in webcalendar
• How to configure a simple stock count
• How to get export of a query
• How to run a query
• How to Show a video on the TV
• Set-up the Ticketing system
• Create a new user group
• Change the Com-Port of the decoder in the system
• Change decoder IP in SMS-Timing system
• How to add a welcome video in Kiosk
• How to create a supplementary page
• How to link a barcode to a product
• How to change the default participant picture?
• How to setup a resource/resource group to show on the left side of the booking screen (sales screen)
• How to add more membership(License) types
• How to customize your entry ticket
• How to customize your sales ticket
• How to configure automatic Cash Report sending
• How to create a combo product
• Creating a product with an entry type (bookable product)
• How to add new users - Manager
• What email or push notifications are received from a client? (Message History)
• How to see who received or opened an email or a push notification
• How to add a custom question - How did you hear about us
• How to add a new question
• Ticket number per device
• How to create pages in a survey.
• How to change the kiosk style
• How to setup the signaturepad
• How to create a product to sell a voucher/giftcard
• How to create a voucher
• How to disable a specific page in the kiosk
• How to create a new survey.
• How to create a new resource.
• What are resource kinds?
• How to create a new vehicle
• How to create a vehicle kind.
• How to change the order of pages in the kiosk
• How do resource groups work?
• How to give a birthday voucher through achievements?
• How to add / delete a score group
• How to configure discounts based on membership
• How to add a page
• How to automatically assign scores to a scoregroup based on age and/or gender
• How to import teams
• How to change translations
• How to configure pages to show on certain days in the sales screen.
• How to change opening hours (system settings)
• How to configure discounts.
• How to add/delete column (scoreboard)
• Create a loyalty plan
• Creating deposit types
• How to upload an image
• How to change your Online Booking style
• How to delete/anonymize a client
• How To Create a New Scoreboard Show
• How to add a new payment method
• How to hide a scoregroup in Online Modules
Show all articles ( 84 ) Collapse Articles

Hardware

20

• How to update the firmware of a De Haardt Black Box:
• How to fix EPSON ticket printer cut off on A4
• Add a Signature Pad on the FAST kiosk
• How to set manual/static ip on mylaps decoder
• Setting IP address Manually for the AMB Mylaps TranX:
• Brickelectric light control installation full tutorial:
• Dehaardt Remote Firmware Update
• How to configure light control box:
• How to fix webcam
• Configure the Mylapse AMB network settings
• My ticket printer is not working
• How to verify your TranX3 decoder
• Change the Com-Port of the decoder in the system
• Change decoder IP in SMS-Timing system
• Noise issues (Mylaps): troubleshooting
• A transponder (Mylaps) is not being detected
• Solving issues with the card reader
• How to setup the signaturepad
• How to troubleshoot "No Passings" for the Race Timing System
• My QR scanner is not working
Show all articles ( 17 ) Collapse Articles

Business Intelligence

1

• BI Database and Power BI Dataset Structure