How to add a welcome video in Kiosk

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Would you like to add a special welcome video playing on your registration terminals? Please follow these steps below.


Please keep in mind that you need to set it up in the Configurator program on each Kiosk PC itself.


  1. Before configuring the video, create a new folder named “Video” in your “Fast” folder, normally the path should be C:\Fast\Video
  2. Copy/Move your video clip (recommended format: .mp4) to this folder
  3. Open Configurator and go to “Menu” – “TV” – “Scene”
  4. Create a new Scene called “Welcome video” (or whatever you want) and choose “Local video” as the “Kind”
  5. Enter the path of the video under “Video file relative path in Fast folder”
  6. Click “Apply” or “Save”
  7. Go to “Menu”-“TV”-“Playlist”
  8. Create a new Playlist named “Welcome video”
  9. Add the Scene “Welcome video” in this playlist and click “Apply” or “Save”
  10. Go to the “Survey” tab on top of the Configurator
  11. Select the survey you want to add the video and click “+” to add a new page
  12. Change the name of the page (Title), hide the keyboard, change the grid to 1×1
  13. Double click the grid and click “+” to add a new survey question
  14. Change the name of this survey question e.g. “Welcome video” and select “TVPage” as the Kind
  15. Go to the “Settings” of this survey question and choose the playlist “Welcome video”
  16. Click “Apply” or “Save


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