Solving issues with the card reader


Solving issues with the card reader

You are here:
< All Topics


This article talks about the prolific usb-2-com driver for the card reader.

After an upgrade to Windows 10, it’s possible that the card reader stops working. This is an issue with the com port driver. All versions starting from 3.4 have issues with Windows 10. So we’ll need to install an older driver. We’re talking about the Prolific USB to Serial com port. If you have this issue, there will be a warning symbol next to this driver.

What to do:

  1. Download the old driver from here (Username: Version. You don’t have to enter a password )
  2. Install this driver
  3. Open Device Manager
  4. Right-click the USB to Serial device and select Properties.
  5. Go to the Driver tab and click Update Driver.
  6. Select “Browse my computer for driver software”
  7. Click “Let me pick from a list of device drivers on my computer”
  8. Select the 3.3 version and click ‘Next‘.This will install the old driver again.

Warning: Windows might try to update this driver again to the latest (broken) version.To prevent this, follow these steps:

    1. In the start menu, search for “Change device installation settings”, and select the appropriate entry in the search results. You should see this dialog:
    2. If you can’t find this, this article might help.
    3. Click “No” and then “Save changes“.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

SMS-Timing and BMI Leisure are brands of B&MI NV. We offer all-in-one reliable software suite, from which you can cover all aspects of your karting & entertainment business, strategic advising, and marketing. By giving you these tools you can deliver your visitors fun, relaxing, and entertaining experiences that will keep them coming back for more!

POS system, CRM management, booking scheduling and online booking/ website shop for family entertainment centers.

More information?

Check out our website: BMI Leisure and SMS-Timing

Need more help with this feature? Click here:  24/7 Support service

Check out other updated features here: devblogs 

Remember also to check our Marketing blogs for some inspiration! 

en English